Your privacy.
Last updated October 1, 2026
This policy covers krazycurry.com and the Krazy Curry mobile app for our Pineville and Uptown Charlotte kitchens. Contact Krazy Curry at info@krazycurry.com about your information.
Information used for your order
We collect the name, email address, phone number, dish selections, kitchen notes and, for delivery, address and instructions you provide. We use them to prepare and fulfill orders, provide support, confirm payments and recover interrupted checkouts. We retain order amounts, order and payment references, receipts, delivery quotes, delivery status and tracking links. Orders also record the kitchen and whether the bag came from our website or app.
Payments and service providers
Square processes payments and optional loyalty. Card fields are provided by Square; Krazy Curry does not receive or store your full card number or security code. Our server may temporarily store an encrypted payment token to safely finish an interrupted payment. Cloudflare hosts the website, ordering services and database and processes connection and security information, such as IP addresses and request logs.
When you check delivery availability, your entered address is shared with Uber Direct for a coverage and price estimate. Continuing with delivery also shares your contact information, order details and instructions with Uber and the courier as needed to fulfill the order. Uber may send delivery updates and provide a tracking link. Avoid sensitive information in kitchen or delivery notes.
Information is shared with these providers to operate ordering, payment, delivery, rewards and security, and when needed to address a legal request or protect against fraud. External services also have their own privacy policies.
App storage and browser storage
The mobile app saves separate bags for each kitchen on your device, including selections and notes. It opens our website in your browser to complete checkout and transfers those selections. Remove bag items to clear them from the app, or clear the app’s device storage. This does not delete completed orders.
The website uses session storage to restore bags and private checkout references. “Save this as my usual” saves selections in browser storage; “Forget my saved order” removes them. You can also clear site data in your browser, which may remove access to an unfinished checkout or saved order link. Hosting and security services may use necessary cookies. Clearing local data does not cancel an order or remove server records.
Rewards, recovery and messages
Rewards are optional. When you choose to earn rewards, we use your phone number to find or create a Square loyalty account and record your choice. Providing order contact details or choosing rewards does not subscribe you to marketing texts.
When online reward redemption is enabled, we use Twilio Verify to check your mobile number before showing your Square balance or applying a reward. Codes expire after 10 minutes; the separate rewards session lasts up to 30 minutes and uses an essential secure cookie. We retain the selected reward and Square references with your order so we can confirm redemption or release reserved points after an unpaid checkout.
If verified order recovery is offered, the recovery screen identifies available email or text options. Our recovery integration uses Resend for email or Twilio for texts when configured. Verification codes expire after 10 minutes and a verified tracking session lasts up to 24 hours. Temporary expired verification records are cleaned up during later recovery requests. Phone verification is not currently connected; use a saved order link or contact the kitchen.
Claiming a website offer
When you request an offer code, we save your email address, US phone number, campaign, kitchen and claim time to administer the promotion. These details are not verified and do not grant access to orders or rewards. Claiming a code does not subscribe you to marketing messages. Claim records older than 180 days are removed during later claim requests. You can request earlier deletion using the link below.
Catering and other inquiries
Catering and gathering inquiry forms prepare an email draft in your browser. They do not submit or save the inquiry to this website. When you send that email, we receive its contents to respond. Online catering orders use the same order processing described above.
External content and permissions
Instagram posts and Reels load only when you choose to load them; Instagram may then receive connection information and use its own cookies. Images may load from Square and website fonts from Google Fonts. Maps, gift cards, receipts and social links open external services. The current app does not request access to your contacts, camera, microphone or GPS location. Delivery uses the address you enter.
Retention and your choices
Order, payment-reference, delivery and support records are retained for fulfillment, customer service, accounting, dispute resolution and fraud prevention. There is currently no automatic fixed-age deletion of order and delivery records. Contact us to request access, correction or deletion. We may need to verify your identity and retain records needed for legal, accounting, fraud or unresolved-order purposes; we will explain what can be removed and what must remain.
Request access, correction or deletion of your information. Removing our local records does not automatically close a separate Square or Uber account.
Children and policy updates
Our restaurants welcome families. The website and app are intended for customers placing restaurant orders, not as a service directed to children under 13. If a child has provided personal information, contact us. We update this page when our practices change and show the revision date above.